Terms of Use

These Terms of Use (“Terms”) were last updated on February 22, 2025.

Please review these Terms carefully as they serve as an enforceable contract between us and contain important information about your legal rights, remedies and obligations.

Book Your Webinar’s mission is to connect presenters with audiences to facilitate engaging and informative webinars. We enable any professional with credentials that require approval from Book Your Webinar anywhere to create and host webinars (presenters) and to access those webinars to learn (attendees). We consider our platform model the best way to offer valuable webinar experiences to our users. We need rules to keep our platform and services safe for you, us and our presenter and attendee community. These Terms apply to all your activities on the Book Your Webinar website, apps, our APIs, and other related services (“Services”).

If you host a webinar on the Book Your Webinar platform, you must also agree to the Instructor Terms. We also provide details regarding our processing of personal data of our attendees and presenters in our Privacy Policy. Our Instructor Terms, Privacy Policy, and other Book Your Webinar policies applicable to your use of our Services are incorporated by reference into these Terms.

Our website and apps cause communications about your browsing and app activities and app usage to be sent from you to third parties who provide services to Book Your Webinar. By using our Services, you consent to these communications.

Table of Contents

  1. Accounts
  2. Webinar Enrolment and Access
  3. Payments, Credits and Refunds
  4. Content and Behaviour Rules
  5. Book Your Webinar’s Rights to Content You Post
  6. Using Book Your Webinar at Your Own Risk
  7. Book Your Webinar’s Rights
  8. Subscription Terms
  9. Generative AI Terms
  10. Miscellaneous Legal Terms
  11. Dispute Resolution
  12. Updating These Terms
  13. How to Contact Us

 

 

  1. Accounts

You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use Book Your Webinar.

You need an account for most activities on our platform, including to book and access webinars or to submit webinars for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Book Your Webinar will not intervene in disputes between attendees or presenters who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other security incident) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Attendees and presenters must be at least 18 years of age to create an account on Book Your Webinar and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access webinars that are appropriate for you. If you are below this age of consent to use online services, you may not create a Book Your Webinar account or use the Services, regardless of parental or guardian assistance or consent. If we discover that you have created an account that violates these rules, we will terminate your account. Under our Instructor Terms, you may be requested to verify your identity before you are authorized to submit webinars for publication on Book Your Webinar.

You can terminate your account at any time by logging into your account or contacting us at bookyourwebinar@gmail.com. Check our Privacy Policy to see what happens when you terminate your account.

  1. Webinar Enrolment and Access

When you enrol in a webinar, you get a license from us to view it via the Book Your Webinar Services and no other use. Don’t try to transfer or resell access in any way. We generally grant you access for the duration specified for the webinar, except when we must disable the webinar because of legal or policy reasons or for enrolments via Subscription Plans.

Under our Instructor Terms, when presenters publish webinars on Book Your Webinar, they grant Book Your Webinar a license to offer a license to the webinar to attendees. This means that we have the right to sublicense the webinar to enrolled attendees. As an attendee, when you enrol in a webinar, whether it’s free or paid, you are getting a license from Book Your Webinar to view the webinar via the Book Your Webinar platform and Services, and Book Your Webinar is the licensor of record. Access is licensed, and not sold, to you. This license does not give you any right to resell the access in any manner (including by sharing account information with a purchaser or illegally recording the webinar and sharing it on torrent sites).

In legal, more complete terms, Book Your Webinar grants you (as an attendee) a limited, non-exclusive, non-transferable license to access and view the webinar for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular webinar or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense or otherwise transfer or use any webinar content unless we give you explicit permission to do so in a written agreement signed by a Book Your Webinar authorized representative. This also applies to webinars you can access via any of our APIs.

We generally give access for the duration specified in the booking process. However, we reserve the right to revoke any license to access and use any webinar at any point in time in the event where we decide or are obligated to disable access to the webinar due to legal or policy reasons, for example, if the webinar you enrolled in is the object of a copyright complaint, or if we determine it violates our Code of Conduct Guidelines. This access license does not apply to enrolments via Subscription Plans or to add-on features and services associated with the webinar you enrol in. For example, presenters may decide at any time to no longer provide Q&A services in association with the webinar. To be clear, the access is to the webinar content but not to the presenter.

Presenters may not grant licenses to their webinars to attendees directly, and any such direct license shall be null and void and a violation of these Terms.

  1. Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with your webinar, Book Your Webinar may offers a refund or credit for most webinar purchases, subject to the specific presenter’s refund policy.

3.1 Pricing

The prices of webinars on Book Your Webinar are determined based on the terms of the Instructor Terms.

We occasionally run promotions and sales for our webinars, during which certain webinars are available at discounted prices for a set period of time. The price applicable to the webinar will be the price at the time you complete your purchase of the webinar (at checkout). Any price offered for a particular webinar may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.

If you are an attendee located in a country where use and sales tax, goods and services tax or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes or tax may be added at checkout.

3.2 Payments

You agree to pay the fees for webinars that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Paypal or mobile wallet) for those fees. Book Your Webinar works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the webinar you are enrolling in, you agree to pay us the corresponding fees within 30 days of notification from us. We reserve the right to disable access to any webinar for which we have not received adequate payment.

3.3 Refunds and Refund Credits

If the webinar you purchased is not what you were expecting, you may request a refund to your account, subject to the instructor’s refund policy, that is displayed on the webinar details page. This refund option does not apply to Subscription Plan purchases, which are covered in Section 8.4 (Payments and Billing) below. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your webinar (website or app), and other factors. No refund is due to you if you request it after the guarantee time limit has passed. However, if the webinar you previously purchased is disabled for certain legal or policy reasons, you are entitled to a refund beyond this limit. Book Your Webinar also reserves the right to refund attendees beyond the stated limit in cases of suspected or confirmed account fraud.

To request a refund, please email us at bookyourwebinar@gmail.com with your name, surname and the webinar you wish to refund. We will respond within 4-5 working days. As detailed in the Instructor Terms, presenters agree that attendees have the right to receive these refunds, according to their stated refund policies.

If we decide to issue refund credits to your account, they will be automatically applied towards your next webinar purchase on our website. Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve previously refunded the webinar, we reserve the right to deny your refund, restrict you from other future refunds, ban your account and/or restrict all future use of the Services. If we ban your account or disable your access to the webinar due to your violation of these Terms, you will not be eligible to receive a refund.

3.4 Gift and Promotional Codes

Book Your Webinar or our partners may offer gift and promotional codes to attendees. Certain codes may be redeemed for gift or promotional credits applied to your Book Your Webinar account, which then may be used to purchase eligible webinars on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific webinars.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your Book Your Webinar account. Gift and promotional codes offered by Book Your Webinar may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Book Your Webinar may determine which of your credits to apply to your purchase.

  1. Content and Behaviour Rules

You can only use Book Your Webinar for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, webinars and other content you upload in line with our Code of Conduct Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behaviour on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

If you are an attendee, the Services enable you to ask questions to the presenters of webinars you are enrolled in, and to post reviews of webinars. Don’t post or submit anything that is not yours.

If you are a presenter, you can submit webinars for publication on the platform and you can also communicate with the attendees who have enrolled in your webinars. In both cases, you must abide by the law and respect the rights of others: you cannot post any webinar, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any webinars, content and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Instructor Terms before you submit any webinars for publication on Book Your Webinar.

If we are put on notice that your webinar violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others or is about an illegal activity), if we discover that your content or behaviour violates our Code of Conduct Guidelines, or if we believe your content or behaviour is unlawful, inappropriate or objectionable (for example if you impersonate someone else), we may remove your webinar from our platform. Book Your Webinar complies with copyright laws. Check out our Intellectual Property Policy for more details.

Book Your Webinar has discretion in enforcing these Terms and our Code of Conduct Guidelines. We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content or blocking of your access to our platforms and services.

If a user has published content that infringes your copyright or trademark rights, please let us know. Our Instructor Terms require our presenters to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.

  1. Book Your Webinar’s Rights to Content You Post

You retain ownership of content you post to our platform, including your webinars. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.

The content you post as an attendee or presenter (including webinars) remains yours. By posting webinars and other content, you allow Book Your Webinar to reuse and share it but you do not lose any ownership rights you may have over your content. If you are a presenter, be sure to understand the content licensing terms that are detailed in the Instructor Terms.

When you post content, comments, questions, reviews and when you submit to us ideas and suggestions for new features or improvements, you authorize Book Your Webinar to use and share this content with anyone, distribute it and promote it on any platform and in any media and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Book Your Webinar for the syndication, broadcast, distribution or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power and authority necessary to authorize us to use any content that you submit. You also agree to the use of your content without any compensation unless otherwise stated in your contract.

  1. Using Book Your Webinar at Your Own Risk

Any professional with credentials can use Book Your Webinar to create and publish webinars and we enable presenters and attendees to interact for learning. Like other platforms where people can post content and interact, some things can go wrong, and you use Book Your Webinar at your own risk.

Our platform model means we do not review or edit the content for legal issues, and we are not in a position to determine the legality of content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of the content. If you access webinars, you rely on any information provided by a presenter at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent or objectionable. Book Your Webinar has no responsibility to keep such content from you and no liability for your access or enrolment in any webinar, to the extent permissible under applicable law.

When you interact directly with an attendee or a presenter, you must be careful about the types of personal information that you share. While we restrict the types of information presenters may request from attendees, we do not control what attendees and presenters do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ presenters nor are we responsible or liable for any interactions involved between presenters and attendees. We are not liable for disputes, claims, losses, injuries or damage of any kind that might arise out of or relate to the conduct of presenters or attendees.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

  1. Book Your Webinar’s Rights

We own the Book Your Webinar platform and Services, including the website, present or future apps and services and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.

All rights, title and interest in and to the Book Your Webinar platform and Services, including our website, our existing or future applications, our APIs, databases and the content our employees or partners submit or provide through our Services (but excluding content provided by presenters and attendees) are and will remain the exclusive property of Book Your Webinar and its licensors. Our platforms and services are protected by copyright, trademark and other laws of both the United Kingdom and foreign countries. Nothing gives you a right to use the Book Your Webinar name or any of the Book Your Webinar trademarks, logos, domain names and other distinctive brand features. Any feedback, comments or suggestions you may provide regarding Book Your Webinar or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the Book Your Webinar platform and Services:

  • access, tamper with or use non-public areas of the platform (including content storage), Book Your Webinar’s computer systems or the technical delivery systems of Book Your Webinar’s service providers.
  • disable, interfere with or try to circumvent any of the features of the platforms related to security or probe, scan or test the vulnerability of any of our systems.
  • copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code of or content on the Book Your Webinar platform or Services.
  • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot or use other automated means of any kind to access the Services.
  • in any way use the Services to send altered, deceptive or false source-identifying information (such as sending email communications falsely appearing as Book Your Webinar); or interfere with or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.
  1. Subscription Terms

This section covers additional terms that apply to your use of our subscription-based collections as an attendee (“Subscription Plans”). By using a Subscription Plan, you agree to the additional terms in this section. Note that use of Book Your Webinar for Business is not subject to these Terms, but is instead governed by the agreement between Book Your Webinar and the subscribing organization.

8.1 Subscription Plans

During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from us to access and view the webinars included in that Subscription Plan via the Services. With the exception of the lifetime access license grant, the terms included in the “Webinar Enrolment and Access” section above apply to enrolments via Subscription Plans.

Your Subscription Plan may also include access to our GenAI Features (defined below). Your use of these features is subject to the terms included in the “Generative AI Terms” section below.

The subscription that you purchase or renew determines the scope, features and price of your access to a Subscription Plan. You may not transfer, assign or share your subscription with anyone else.

We reserve the right to revoke any license to use the webinars in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the webinars through a Subscription Plan. Additional information on our right to revoke is included in the “Webinar Enrolment and Access” section.

8.2 Account Management

You may cancel your subscription anytime. If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription, unless otherwise required by applicable law. For clarity, cancellation of a subscription does not terminate your Book Your Webinar account.

8.3 Free Trials & Renewals

Your subscription may start with a free trial. The duration of the free trial period of your subscription will be specified during sign-up. Book Your Webinar determines free trial eligibility at our sole discretion and may limit access, eligibility or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you aren’t eligible.

We will charge the subscription fee for your next billing cycle at the end of the free trial period. Your subscription will automatically renew according to your subscription settings (e.g., monthly or annually) unless you cancel your subscription prior to the end of the free trial period.

8.4 Payments and Billing

The subscription fee will be listed at the time of your purchase. We may also be required to add taxes to your subscription fee as described in the “Payments, Credits, and Refunds” section above. Payments are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law. Depending on where you are located, you may qualify for a refund. See our Refund Policy for Subscription Plans for additional information.

To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.

In the event that we update your payment method using information provided by our payment service providers (as described in the “Payments, Credits, and Refunds” section above), you authorize us to continue to charge the then-applicable fees to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.

8.5 Subscription Disclaimers

We make no guarantees as to the availability of any specific webinar in any Subscription Plan or as to any minimum amount of webinars in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan, or to otherwise modify or terminate a Subscription Plan at our sole discretion. We have no responsibility to preserve or store the content inputted by you in connection with your use of any Subscription Plan. These disclaimers are in addition to those listed in the “Disclaimers” section below.

 

 

  1. Miscellaneous Legal Terms

These Terms constitute a legally binding agreement between you and us, delineating the rights and obligations of both parties. They contain essential legal provisions designed to protect our interests and clarify the nature of our relationship with you.

9.1 Binding Agreement

You agree that by registering, accessing or using our Services, you are agreeing to enter into a legally binding contract with Book Your Webinar. If you do not agree to these Terms, do not register, access or otherwise use any of our Services.

If you are a presenter accepting these Terms and using our Services on behalf of a company, organization, government or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are a presenter, the Instructor Terms, Promotions Policy).

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms: Sections 2 (Webinar Enrolment and Access), 5 (Book Your Webinar’s Rights to Content You Post), 6 (Using Book Your Webinar at Your Own Risk), 7 (Book Your Webinar’s Rights), 8.5 (Subscription Disclaimers), 9 (Miscellaneous Legal Terms), and 10 (Dispute Resolution).

9.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our presenters is making misleading statements in their webinar. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We (and our affiliates, suppliers, partners and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Book Your Webinar or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility or sabotage; natural disaster; electrical, internet or telecommunication outage; or government restrictions.

9.3 Limitation of Liability

There are risks inherent to using our Services. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners and agents) will not be liable for any indirect, incidental, punitive or consequential damages (including loss of data, revenue, profits or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners and agents) to you or any third parties under any circumstance is limited to the greater of £20 or the amount you have paid us in the 12 months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

9.4 Indemnification

In the event that your actions result in legal complications for us, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Book Your Webinar, our group companies and their officers, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages or expenses (including reasonable attorney fees) arising from: (a) the content you post or submit; (b) your use of the Services; (c) your violation of these Terms; or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

9.5 Governing Law and Jurisdiction

Book Your Webinar is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. You agree to give us an opportunity to resolve any disputes or complaints relating in any way to the Site, the Services or these Terms by contacting us as set out under the “Contact” section.

If there is a dispute between users of the Site or between users and any third parties, you understand and agree that Book Your Webinar is under no obligation to become involved. However, if Book Your Webinar chooses to get involved, you agree that our ruling on the dispute is final and binding.

If you are a consumer (for example, a Client), please note that these Terms, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are presenters, these Terms, their subject matter and their formation (including any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

Any client from outside the UK must submit any complaints and legal disputes to the jurisdiction of the courts of England, Scotland and Wales and cannot submit any legal complaints or disputes in their own country’s legal jurisdiction.

If you’re an attendee located in a geographical region outside the United Kingdom, if you’re accessing our Services through one of our mobile applications (such as Book Your Webinar’s Android or iOS application) and payment is processed through a mobile platform provider’s payment system, or if you’re accessing our Services as a presenter, you’re contracting with Book Your Webinar and these Terms are governed by the jurisdiction of the courts of England, Scotland and Wales without reference to its choice or conflicts of law principles.

BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ALL DISPUTES WITH BOOK YOUR WEBINAR IN SMALL CLAIMS COURT OR THROUGH BINDING INDIVIDUAL ARBITRATION ONLY, AND YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTIONS AND TO HAVE CLAIMS DECIDED BY A JURY, AS EXPLAINED IN THE DISPUTE RESOLUTION SECTION.

9.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one year after the cause of action has accrued, except where this limitation cannot be imposed by law.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to bookyourwebinar@gmail.com).

9.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor or agency relationship exists between us.

9.8 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as a presenters of a company, your account cannot be transferred to another presenters. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9.9 Sanctions and Export Laws

You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) aren’t located in, or a resident of, any country that is subject to applicable United Kingdom trade sanctions or embargoes (such as Cuba, Iran, North Korea, Syria or the Crimea, Donetsk, Russia or Luhansk regions). You also warrant that you aren’t a person or entity who is named on any U.K. government specially designated national or denied-party list.

If you become subject to such a restriction during the term of any agreement with Book Your Webinar, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to Book Your Webinar).

You may not access, use, export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any United Kingdom and other applicable country export control and trade sanctions laws, rules and regulations. You agree not to upload any content or technology (including information on encryption) whose export is specifically controlled under such laws.

9.10 Recommendation Systems

Our recommendation systems suggest webinars you might be interested in based on factors such as webinars you’ve interacted with and searches you’ve performed on our platform, webinars other users have interacted with on our platform, and information you’ve provided to us while interacting with our website or apps.

  1. Dispute Resolution

If there’s a dispute, our Support Team is happy to help resolve the issue. If that doesn’t work and you live in the United Kingdom, your options are to go to small claims court or bring a claim in binding individual arbitration; you may not bring that claim in another court or participate in a non-individual class action claim against us. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team at bookyourwebinar@gmail.com.

10.1 Dispute Resolution Overview

Book Your Webinar is committed to using its best efforts to resolve disputes with its users, without the need for a formal legal claim to be filed. If an issue arises between us, you and Book Your Webinar agree to first work diligently and in good faith to reach a resolution that’s fair and equitable to both sides using the mandatory informal dispute resolution process described below. On occasion, a third party may be necessary to help resolve our dispute. This Dispute Resolution Agreement limits how these disputes can be resolved.

YOU AND BOOK YOUR WEBINAR AGREE THAT ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS OR THE APPLICABILITY, BREACH, TERMINATION, VALIDITY, ENFORCEMENT OR INTERPRETATION OF THEM, OR TO THE USE OF THE SERVICES OR COMMUNICATIONS WITH BOOK YOUR WEBINAR (COLLECTIVELY, “DISPUTES”) THAT ARE NOT RESOLVED INFORMALLY MUST BE ADDRESSED SOLELY IN SMALL CLAIMS COURT OR BY BINDING INDIVIDUAL ARBITRATION AND AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO FILE A CASE IN ANY OTHER COURT.

YOU AND BOOK YOUR WEBINAR FURTHER AGREE TO BRING CLAIMS AGAINST EACH OTHER IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING WHETHER IN COURT OR IN ARBITRATION.

You and Book Your Webinar agree that this Dispute Resolution Agreement applies to each of us as well as all of our respective agents, attorneys, contractors, subcontractors, service providers, employees and all others acting for, or on behalf of, you and Book Your Webinar. This Dispute Resolution Agreement is binding on your and Book Your Webinar’s respective heirs, successors and assigns and is governed by the Federal Arbitration Act.

 

10.2 Mandatory Informal Dispute Resolution Process

Before filing a claim against each other, you and Book Your Webinar must first participate in the informal dispute resolution process described in this section.

  • The claiming party shall send to the other a short, written statement (“Claim Statement”) with their full name, mailing address and email address explaining: (a) the nature and details of the Dispute; and (b) a proposal for resolving it (including any money being claimed and how that amount was calculated). Sending a Claim Statement tolls the running of any applicable statute of limitations for a 60-day period beginning on the date the Claim Statement is received. You should send your Claim Statement to Book Your Webinar by email to bookyourwebinar@gmail.com. Book Your Webinar will send Claim Statements and respond to you at the email address associated with your Book Your Webinar account, unless you request otherwise.
  • When either of us receives a Claim Statement, the parties will attempt in good faith to resolve it informally. If we’re unable to resolve it within 60 days from receipt, then we each have the right to initiate a formal claim against the other in small claims court or individual arbitration, subject to the terms of this Dispute Resolution Agreement.
  • Failure to complete this process is a material breach of the Terms, and no court or arbitrator shall have jurisdiction to hear or resolve any Disputes between you and Book Your Webinar.

11.3 Small Claims

Disputes raised but not resolved through the mandatory informal dispute resolution process can be brought in small claims court in jurisdiction of the courts of England, Scotland and Wales and cannot submit any legal complaints or disputes in their own country’s legal jurisdiction . We each waive the right to bring any Disputes between us, in courts other than small claims court, including courts of general or special jurisdiction.

11.4 Arbitration

As the sole alternative to small claims court, you and Book Your Webinar have the right to resolve Disputes through individual arbitration. While there’s no judge or jury in an arbitration, the arbitrator has the power to award the same individual relief and must follow our agreement in the same way as a court. If one of us brings a Dispute to a court other than a small claims court, the other party can ask a court to require us both to go to arbitration. Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing. To the extent that any cause of action or claim for relief can’t be addressed in arbitration, you and Book Your Webinar agree that all court proceedings shall be paused pending the resolution in arbitration of all arbitrable causes of action and claims for relief. Nothing in this Dispute Resolution Agreement is intended to limit the individual relief available to either of us in arbitration or small claims court.

If you and Book Your Webinar disagree on whether a Dispute must be arbitrated, the scope of the arbitrator’s powers, or the enforceability of any aspect of this Dispute Resolution Agreement, the arbitrator alone shall have, to the fullest extent permitted by law, the sole authority to address all such disagreements, including but not limited to those concerning or related to the formation, legality, interpretation, and enforceability of this Dispute Resolution Agreement. This provision doesn’t limit the procedure for challenging an improperly commenced arbitration.

Any court of competent jurisdiction will have the authority to enforce the requirements of this Dispute Resolution Agreement and, if necessary, enjoin the filing or prosecution of any arbitrations and the assessment of fees for any arbitration or mediation not conducted under this Dispute Resolution Agreement.

If the arbitration organization or arbitrator is, for any reason, unable to administer any arbitration required under this Dispute Resolution Agreement, you and Book Your Webinar shall negotiate in good faith on the substitution of another organization or individual to handle the arbitration. If we can’t agree on an alternative, you or Book Your Webinar may petition a court to appoint an organization or individual to conduct the arbitration in a manner consistent with this Dispute Resolution Agreement for a cost comparable to that of the designated arbitration organization.

11.5 Fees and Costs

You and Book Your Webinar agree that each party will bear its own costs and attorneys’ fees in the event of a dispute, provided, however, that either party may recover fees and costs to the extent permitted by applicable law. If a court or an arbitrator determines that an arbitration has been brought or threatened in bad faith, or that the demand was frivolous or asserted for an improper purpose, the court or arbitrator may, to the fullest extent permitted by law, award attorneys’ fees to the party defending against the claim just as a court could.

11.6 No Class Actions

We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action or representative action; (b) an arbitrator can’t combine multiple people’s claims into a single case (or preside over any consolidated, class or representative action); and (c) an arbitrator’s decision or award in one claimant’s case can only decide the disputes of that user, not other users. Nothing in this Dispute Resolution Agreement limits the parties’ rights to resolve a Dispute by mutual agreement through a class-wide settlement of claims.

11.7 Changes

Notwithstanding the “Updating these Terms” section below, if Book Your Webinar changes this “Dispute Resolution” section after the date you last indicated acceptance to these Terms, you may reject any such change by providing Book Your Webinar written notice of such rejection by email from the email address associated with your Book Your Webinar account to bookyourwebinar@gmail.com, within 30 days of the date such change became effective, as indicated by the “last updated on” language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this “Dispute Resolution” section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Book Your Webinar in accordance with the provisions of this “Dispute Resolution” section as of the date you last indicated acceptance to these Terms.

  1. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Book Your Webinar reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

  1. How to Contact Us

The best way to get in touch with us is to contact our Support Team on bookyourwebinar@gmail.com. We’d love to hear your questions, concerns  and feedback about our Services.

Thanks for hosting and attending webinars with us!